1^st Line, 2^nd Line, Exchange, Active Directory, Windows

Based midway between York and Harrogate, this is an IT Technician (1^st/2^nd Line Support) position for a growing e-commerce company.

As an IT Technician you will have strong 1^st and 2^nd line service desk experience and good knowledge of Windows 7 & 10, Office 2013, Exchange and Active Directory.

You will be the first IT contact point for all users within the company and you will be required to support these users as a priority and log and manage calls via the helpdesk system. Monitoring systems and servers will also be an essential part of the role to ensure downtime is kept to a minimum.

Essential skills needed are:

1^st and 2^nd line Support

Exchange

Active Directory

Windows 7, 8 and 10

Office 2013

Basic Networking skills

If you are enthusiastic and motivated and have the ability to perform under pressure, please be in touch ASAP and send your CV Word Formatted.